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Home Meet the Mentors  Agenda

2020 Agenda

Sunday, March 8
5:30 - 6:30 p.m.
Registration & Welcome Reception
Great Hearth Room/Lobby
6:30 - 7:30 p.m. Dinner
Dining Room, Garden Level
7:30 - 9:30 p.m. Social Gathering: Bowling & Billiards
Wisteria Lanes
Monday, March 9
6:30 - 7:45 a.m. Full Breakfast (optional)
Dining Room, Garden Level
7 - 8 a.m.
Continental Breakfast
Starvine Foyer
8 - 8:30 a.m. Welcome
Christine Pepper, Chief Executive Officer, NFDA
R. Bryant Hightower, NFDA President
Anthony Guerra, Funeral Service Foundation
Starvine 1 & 2
8:30 - 9:20 a.m. Evolution of a Traditional Funeral Home to 21st Century Death
C. Lynn Gibson
Managing partner, Smith Live & Legacy Funeral Home
Starvine 1 & 2
9:20 - 10:10 a.m. Community Outreach and Alternative Funeral Options
Amy Cunningham
Owner of Fitting Tribute Funeral Services
Starvine 1 & 2
10:10 - 10:25 a.m. Break
Starvine Foyer
10:25 - 11:15 p.m. The Future of Funeral Service
Matthew Bailey, CFSP
President, Funeral Director & Embalmer, Certified Celebrant, Certified Crematory Operator
Starvine 1 & 2
11:15 a.m. - 12:15 p.m. Lunch
Dining Room, Garden Level
12:15 - 12:30 p.m. Class Photo
TBD onsite
12:30 - 1 p.m. Q & A with Ruby the Therapy Dog
Ruby Hightower
Therapy Dog, Hightower Family Funeral Homes
Cason Hightower, CFSP
Vice President of Community Relations and a Licensed Funeral Director, Hightower Family Funeral Homes
Starvine 1 & 2
1 - 2 p.m. Roundtable Discussion with Mentors, NFDA and Funeral Service Foundation
Starvine 1 & 2
2 - 2:15 p.m. Break
Starvine Foyer
2:15 - 3:45 p.m. Roundtable Discussion with Mentors, NFDA and Funeral Service Foundation
Starvine 1 & 2
3:45 - 4 p.m. Concluding Remarks
Starvine 1 & 2
4 - 5:30 p.m. Group Activity
Starvine 1 & 2
6 -7 p.m. Dinner
Dining Room
Tuesday, March 10
6:30 - 7:45 a.m. Full Breakfast
Dining Room, Garden Level
7 - 8 a.m. Continental Breakfast
Silverbell Pavilion
8 - 11:15 a.m. Group Activity with Mentors
Silverbell Pavilion
11:15 a.m. - 11:30 a.m. Wrap Up
Silverbell Pavilion

About NFDA

NFDA is the world's leading and largest funeral service association, serving more than 20,000 individual members who represent nearly 11,000 funeral homes in the United States and 49 countries around the world. NFDA is the trusted leader, beacon for ethics and the strongest advocate for the profession. NFDA is the association of choice because it offers funeral professionals comprehensive educational resources, tools to manage successful businesses, guidance to become pillars in their communities and the expertise to foster future generations of funeral professionals. NFDA is headquartered in Brookfield, Wis., and has an office in Washington, D.C.

 

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