Agenda
Home Cremation Conference  Agenda

2020 Agenda

Friday, February 21
5 - 6 p.m.
 Conference Registration & Welcome Reception
Horizons Portico
Saturday, February 22
7:30 - 8 a.m. Conference Registration & Continental Breakfast
Breck Lobby & Horizons Portico
8 - 8:15 a.m.
 		Welcome Remarks
Mike Nicodemus, Vice president, Cremation Services
National Funeral Directors Association
Horizons Ballroom
8:15 - 9:15 a.m. Clock Funeral Homes: A True Case Study
Jodi Clock, Business Development Director
ClearPoint Federal Bank & Trust
Horizons Ballroom
9:15 - 10:15 a.m. Helping Cremation Families “Go the Final Mile” 
Sammy Oakey III
Oakey’s Funeral Service
Horizons Ballroom
10:15 - 10:30 a.m. Break
10:30 a.m. - 11:30 p.m. Managing the Cremation Minefield and Re-inventing the Customer Experience
Randall Weagley, President of Operations
Stauffer Funeral Homes
Horizons Ballroom
11:30 a.m. - 12:30 p.m. Lunch
12:30 - 2 p.m. Facing the Judge: How Proper Paperwork Can Save Your Firm
Mike Nicodemus, Vice president, Cremation Services
National Funeral Directors Association
Horizons Ballroom
2 - 2:15 p.m. Break
2:15 - 2:45 p.m. The Yearly Show: A Look at the Numbers
Ed Defort, Publisher & Editorial Director
Mike Nicodemus, Vice president, Cremation Services
National Funeral Directors Association
Horizons Ballroom
2:45 - 3 p.m. Great Big Giveaways!
Must be present to win
Horizons Ballroom
Sunday, February 23 
7:30 - 8 a.m. Continental Breakfast
Horizons Portico
8 - 9 a.m. What will & Won't Work in 2020 for Generating More Cremation Calls
Welton Hong, Founder
Ring Ring Marketing
Horizons Ballroom
9 - 10 a.m. The Art of Cremation
Joseph Brown III, Co-owner
Joseph Brown Jr Funeral Home
Horizons Ballroom
10 - 10:15 a.m. Break
10:15 - 11:15 a.m.  Protecting Your Families & Your Firm
Scott Gilligan, General Counsel
National Funeral Directors Association
Horizons Ballroom
11:15 a.m. - 11:45 a.m. Ask the Experts Q & A Panel
Horizons Ballroom
11:45 a.m. Thank You & Send Off
Continuing Education: This conference provides licensed funeral directors/embalmers up to 8 CE hours and is approved by APFSP and most state licensing boards. CE hours vary by state. It is the individual participant's responsibility before registering for any NFDA course or event to verify that it is currently approved for CE in the state/province in which the individual is licensed. Schedule subject to change.